THE ESSENTIALS · 30-SECOND OVERVIEW
Start with an enquiry and the records requested by the team.
An in-person examination informs the final treatment plan.
Plan completion checks and care after you return home.
Follow the stages from your first conversation to clinical assessment, treatment and aftercare.
Key takeaways
- Your first online review is preliminary; the final diagnosis and plan follow examination and appropriate imaging.
- Send clear records and accurate health information, but do not expect photographs alone to confirm treatment.
- In Istanbul, options, alternatives, risks, stages and costs should be explained before consent.
- Complex treatment may involve temporary work, laboratory stages, healing and a later visit.
- Ask for records, maintenance instructions and the approved aftercare route before returning home.
First contact by WhatsApp or enquiry form
Explain your main concern, what outcome you hope for, current symptoms, previous dental work and preferred travel period. Mention urgent problems separately; an online message is not an emergency service.
A useful first conversation should establish:
- what you want help with;
- whether you have pain, swelling or a broken restoration;
- significant health conditions, medicines and allergies;
- which records can be supplied;
- whether a preliminary option discussion is possible;
- what remains unknown until examination.
Use the official contact details published on Dentagram’s English website. Do not send sensitive health information through an unverified account.
Sending photographs and existing X-rays
Clear photographs can show the visible teeth and smile. A recent panoramic radiograph can provide a broader view; implant questions may later need CBCT where clinically justified. Existing records should include the date and source.
Photographs do not show gum pocket measurements, tooth vitality, three-dimensional bone, every area of decay, crack depth or how the bite functions. An old or compressed image may need to be repeated. Share complete information rather than selecting only the most favourable photograph.
Plan your next step.
Discuss your questions
Agree an individual plan
Arrange follow-up
The limits of the initial assessment
The initial response may discuss possible treatment directions and a provisional estimate. It should not be presented as a definitive diagnosis. Ask which assumptions the estimate makes and which alternatives might be considered in person.
Ask the Dentagram team to confirm the case-specific appointment sequence and provisional treatment stages before booking non-refundable travel.
Planning your journey to Istanbul
Book travel only after receiving an indicative appointment sequence. Include time for examination, laboratory work, reviews and a buffer. Implant or full-mouth treatment may require a later restorative visit after healing. Confirm hotel and transfer arrangements separately from clinical care, including who provides them and what happens if dates change.
Carry a list of medicines and allergies, relevant medical reports, radiographs, contact information and travel insurance details. Check the policy’s exclusions for planned treatment and complications.
Arrival and in-person clinical assessment
The clinical visit may include a medical and dental history, examination of teeth and gums, bite assessment, photographs, digital scans and radiographs. CBCT may be used when three-dimensional information is needed for implant planning.
The dentist should compare the examination with the remote assumptions. If the diagnosis changes, the plan, timing and price may change. This is the point to slow down, ask why and understand alternatives.
Exploring treatment options
There may be more than one reasonable option. For example, a missing tooth might be approached with an implant, bridge or removable solution; an aesthetic concern may have bonding, orthodontic or ceramic options; a heavily restored tooth may need a different approach from an intact tooth.
The discussion should cover:
- the clinical problem and prognosis;
- benefits and material risks;
- conservative alternatives and no treatment where relevant;
- which natural teeth can be preserved;
- temporary and final restorations;
- likely maintenance and replacement;
- uncertainties that could change the pathway.
Written plan, cost and informed consent
The written plan should identify the teeth and stages, materials or implant system where relevant, inclusions, possible extras, timing and total fee. Consent is a conversation, not only a signature. You should have an opportunity to ask questions and should not feel pressured by travel dates or a discount deadline.
If the in-person plan differs materially from the preliminary estimate, ask for the revised document before non-urgent treatment begins. It is reasonable to pause or decline.
Treatment and laboratory stages
The clinical sequence depends on the diagnosis. Restorative treatment may involve preparation, temporary restorations, laboratory work, try-in and fitting. Implant care may involve surgery, a temporary solution, healing and a later definitive restoration. Full-mouth treatment may require several verification and bite stages.
At each phase, understand what is temporary, what is final and what remains subject to review. Report discomfort, a high bite or a problem with a temporary promptly rather than waiting until the departure day.
Completion review
Before leaving, the dentist should assess the completed or interim stage. Depending on treatment, this may include fit, bite, appearance, gum condition, cleaning access and radiographs where justified. Practise any new cleaning technique while you are still at the clinic.
Ask for:
- a treatment summary;
- copies of relevant images;
- implant and component information;
- restoration/material information where appropriate;
- medicine and aftercare instructions;
- warning signs and emergency contacts;
- the date and purpose of the next review.
Returning home and remote follow-up
Follow the procedure-specific instructions and keep routine dental care at home. Remote photographs or video may help the Dentagram team follow progress, but new or worsening symptoms can require local examination. Know in advance how the clinic and a local dentist can share information.
Before travelling home, ask Dentagram for the written aftercare route, contact details, records and review arrangements that apply to your treatment.
The journey at a glance
↔ Scroll sideways to compare
| Stage | Your role | Dentagram information to confirm |
|---|---|---|
| Enquiry | Describe goals, symptoms and health accurately | Official channel and information requested |
| Records | Send dated photographs/X-rays securely | Image quality and further records needed |
| Preliminary review | Understand that options and price are provisional | Assumptions, exclusions and estimate validity |
| Travel plan | Keep dates flexible and add a buffer | Appointment sequence and number of journeys |
| Examination | Share complete history and ask questions | Findings, imaging and revised diagnosis |
| Options | Compare benefits, risks and alternatives | Tooth-preserving choices and prognosis |
| Written agreement | Read plan, fees, consent and cancellation | Changes, extras and payment stages |
| Treatment | Follow instructions and report concerns | Temporary/final stages and clinical contacts |
| Completion | Check bite, cleaning and records | Summary, components and next review |
| Home/aftercare | Maintain care and seek help when needed | Remote support and coordination route |
Frequently asked questions
Can Dentagram confirm my treatment from WhatsApp photographs?
Photographs can support a preliminary discussion but cannot replace examination and suitable imaging. The final plan should be confirmed in person.
Must I proceed if the treatment plan changes in Istanbul?
No. Ask for the reason, alternatives, revised costs and time to decide. Non-urgent treatment requires your informed agreement.
Will I receive temporary teeth?
That depends on the procedure and clinical situation. Ask what temporary option is planned, whether it is fixed or removable, and whether it is included.
What happens if I have a problem at home?
Follow the clinic’s approved aftercare instructions. Contact Dentagram and arrange urgent local assessment where symptoms require it. Confirm cost and record-sharing arrangements before treatment.
Evidence and further reading
- Dentagram English website
- Dentagram, dental tourism in Istanbul
- Dentagram, health-tourism authorisation
- General Dental Council, “Going abroad for dental treatment”
- General Dental Council, “Communicate effectively with patients”
This guide provides general information and does not replace an individual clinical examination, diagnosis or treatment plan.